They contacted me non-stop to arrange an interview about a position and over the course of several months, I got calls from the same person about the EXACT SAME POSITION, hmm!! I finally arranged a meeting at their office and met with two people one appeared to be in training.
During the meeting, one persons made an off handed remark about job hopping due to the fact that I had done several consulting jobs, which I felt offended by and thought was very unfair but I decided not to let it get to me and chose instead to continue to focus on the task at hand. Later that day, I followed up with a nice thank you note and by the end of same day they had checked my references; so I felt really elated and thought great things are moving forward. So far so good. But then radio silence, I knew it was not my references...
hmm!! but what?. Anyway, a couple days later, I got a call from a person from the same office about the "same imaginary position" and I initially thought that this new person was working in tandem with the others I had met with but when a week later the new person followed up again and invited me to come into their office that same day to meet, that is when I really became confused. I explained that my schedule did not permit me to meet that day but I was open to meeting AGAIN another day but then things got strange because the person's tone changed (voice inflection) and I got the sense that the person was not pleased at all with my response.
I guess my schedule was supposed to be whatever they wanted it to be, hmm!! I also asked why the need to meet and was told that they need to make sure candidates are suitable to present to clients. Fair enough but I explained that I was just in your office and met with two of your recruiters for the same "SUPPOSED" role, and asked "could you speak with them to get feedback on my appearance and how I presented myself and the outcome of my reference check, etc"? I went on to reiterate that I had only met with the others in their office a little over a week ago?
Anyway, my impression of this whole fiasco is that they are completely disorganized and cross communication is either non-existent or does not flow well there. After I explained that I could not meet the same day as I had other commitments, the person stated that they would check their schedule and get back with me but I waited and never got a call back. That same day, I also placed a call to the initial person I had met with to get a sense of what was really happening there and to also gain some insight and feedback about my candidacy, etc but was told by the front dest that the person was on the phone and would call me back immediately after their call ended. However, I never received a call from the person either.
Needless to say, I have a very bad taste in my mouth over the entire experience.
I feel their attitude and behavior leaves much to be desired and also feel that they appear to operate with a careless disregard for people and other's time. These are the same people that are supposed to be examples of professionalism and yet they are the ones that are behaving in such horrible ways and with a blatant disregard for others.
Product or Service Mentioned: Insight Global Recruitment.
Reason of review: Poor customer service.